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Frequently Asked Questions

Shipping Questions

When will my order ship?

We ship orders every Monday, Tuesday, & Wednesday with an estimated delivery date to your front door within 1–3 days. Once we create the shipping label, you'll receive a UPS tracking number via email to track your order anytime.

When is the order deadline for delivery within the same week?

The order deadline for Texas orders is every Tuesday at 11 AM CST. 

For orders outside the state of Texas, the deadline is Sunday at midnight.

Orders placed after these deadlines will ship the following week.

How is the meat shipped?

Our meat is vacuum sealed, frozen, and shipped with plenty of dry ice in an insulated cooler box. 

Our quick transit time and careful packing ensures your order arrives at your door frozen, even during the summer...(including Texas summer days when it's 105°, sunny, and humid)!

Do I need to be home to accept the delivery? 

No need to be home for the delivery. Signature is not required, and your meat will stay nice and frosty until you're able to transfer it to the freezer later the same day.

How long will it take to receive my order?

We ship every Monday, Tuesday and Wednesday. So if you place your order Monday, we will ship it out the next day. If you place your order on a Wednesday, your shipment will be sent the following week.

The expected transit times are 1-3 days. You will receive an email with all tracking information as soon as the order is processed.

What if my meat is thawed upon delivery?

All meat is shipped frozen, with plenty of dry ice, in an insulated cooler box. Slight thawing can happen in some cases, but rest assured, the meat will stay at a safe temperature for several hours after delivery until you're able to place it in your freezer.

In the rare event your order is completely thawed, we will gladly send you another shipment, on us!

How do I return the insulated box my meat shipped in so I can get rewarded with a 1915 Farm gift card?

We really appreciate being able to reuse our insulated cooler boxes!

You'll receive instructions with your shipment on how to participate in our cooler box return program. Send 10 boxes back and get a $100 gift card to 1915 Farm!

I'm local, can I pickup my order?

Yes! Select the "farm pickup" option on the checkout page. Please make sure to place your order online before driving to the farm so we can have it packed and ready for you. 

We offer pickup Monday through Thursday from 8-5pm, we are closed for lunch from 12-1pm.

Subscription Box Questions

Do you offer subscriptions?

Yes, we have three subscription box options. Choose the shipping frequency that works for you, and pause or cancel anytime. Read more by clicking here!

How does the Grassroots Meat Club work?

The Grassroots Meat Club is for those who want to receive regular shipments and want to get the biggest discounts (free or discounted shipping!), in addition to a reduced cost per pound of meat.

We have three subscription boxes available:

For the Grassfed Foodie: Grassfed Beef, Pasture Raised Chicken and Pork Variety our most popular subscription box!

A handpicked variety of premium grassfed and pasture raised meats. The cuts are changed up every month, making every shipment an exciting unboxing experience! We're happy to accomodate special requests and make substitutions as needed.

Blissful for Bonelessconsisting of quick, easy, and versatile cuts. This box is filled with 15 pounds of our most popular boneless cuts to help take the thought out of putting dinner on the table for a busy family.

Grassfed Ground Beef 15 lbs. of grassfed ground beef delivered right to your door, as often as you need it (choose between every 2-8 wks)!

All subscription boxes can be paused, skipped, or cancelled anytime at no additional charge.

Can I make substitutions to my subscription box?

Yes! Include your request in the notes box at check out, or send an email to 1915farm@1915farm.com

How do I add extras to my subscription box?

You can add one-time or recurring items to your regular subscription box.

Simply log in to your 1915 Farm account, and click Manage Subscriptions on the left side. Then, click the 'Manage Subscription / Add Extras' button. Choose your items and whether you'd like them just once or recurring with your regular shipments.

How do I skip a shipment or change my delivery frequency?

Log in to your 1915 Farm account, and click Manage Subscriptions on the left side. Then, click the 'Manage Subscription / Add Extras' button. On the left side, you'll see options to change your delivery schedule, skip the shipment, or cancel subscription.

Why can’t I log into my account?

If you're unable to login to your account, you may not have an account set up yet. When you place a subscription order, our system creates a subscription account but not one with our website. This is because they are tracked and managed on two different platforms. Using the same email you used for your subscription, you should be able to create another account. They will then merge and communicate, giving you access to everything you need.

If you are still having trouble, email us at 1915Farm@1915Farm.com, we're happy to help!

I love steak – how can I make sure I get them in every subscription box?

We've got you! Our Grassfed Foodie Variety and Blissful for Boneless boxes have the option to add two premium steaks to your recurring order.

When you place your first subscription order, select the Premium Steak option and we will include two Ribeyes, Filets, NY Strips, or Tenderloin Tips to your box!

Average 10% in savings compared to ordering the steaks in a non-subscription box.

*The Blissful for Boneless box always includes boneless craft steaks too!

How do I cancel my subscription?

Log in to your 1915 Farm account, and click Manage Subscriptions on the left side. Then, click the 'Manage Subscription / Add Extras' button. On the left side, scroll down where you'll see the option to cancel subscription. You can also pause or skip shipments anytime.

General Questions

Is your meat organic?

We are not certified organic. We believe that knowing your farmer holds a lot more weight than any certification, and we consider our standards beyond organic since our livestock is raised outdoors on pasture (unlike organic).

We raise grassfed beef, pasture raised chicken, and heritage breed pasture raised pork. Our animals are never given hormones or antibiotics (unless suffering, in which case they're treated and removed from our meat program).

Our beef is grassfed and finished.

When it comes to our pasture raised chickens and hogs – our supplemental feed blend is NON-GMO and free of corn and soy. Unlike most certified organic chicken, our birds are raised outdoors, on pasture, never seeing the inside of a confinement barn or being dipped in chlorine during processing.

We invite you to follow along and experience life on the farm on Instagram @1915_Farm, the 1915 Experience (in our website header), and through our weekly newsletters – sign up at the bottom of this page.

Is your meat GMO free?

Our beef is grassfed and finished.

When it comes to our pasture raised chickens and hogs – our supplemental feed blend is NON-GMO and free of corn and soy.

What about mRNA vaccines?

As a direct to consumer grassfed beef producer, we have been fielding countless questions regarding mRNA vaccines in livestock following a viral article that stated mRNA will be used in beef supply.

It has instilled panic in many. While they are being studied and will likely be on the market for cattle in the future, it hasn't happened yet (as of July 2023).

We do not use them, or plan to if and when they're brought to market. We pride ourselves on intervening as little as possible when it comes to raising livestock by providing an environment for our livestock that isn't dependent on pharmaceuticals.

What is 'Heritage Breed' pork?

The saying "pork, the other white meat" is non-existent in our vocabulary. Our pork is far from the pale pink, dry chops so many of us are familiar with. Pasture raised, heritage breed pork has unmatched flavor, dark red in color and well marbled – the type of pork high-end restaurants are after.

We choose to raise "old world" heritage breeds (meaning they haven't been crossbred), like Berkshire, which has a naturally smokey sweet flavor and is prized for its well-marbled fat. Once you've tasted it, you'll understand what we're talking about!

How much freezer space do I need?

We offer custom orders so you can get just the right amount of meat to fit your freezer.

Our meat is efficiently vacuum packed so it's easily organized, whether you have a standard household fridge/freezer combo or a chest freezer in your garage!

Do you offer farm tours?

Yes, we aim to host farm tours twice a year. Make sure to sign up for our newsletter to hear about special events and get weekly updates on life at 1915 Farm.

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