When will my order ship?
We ship out every Tuesday - with an estimated delivery date to your front door from 1-3 days. Once the order ships, you will receive the tracking number via email and can track it anytime.
How do can I get free shipping?
Depending on your delivery area, our Grassroots Club is shipped free or discounted, or we do ship free if your order is over $249.
Do I need to be home to accept the delivery?
No! The delivery man will leave the box at your home, no signature required. The meat is packed with dry ice and/or gel packs, and will be at a safe temperature for several hours. Place in the freezer by the end of the day.
How long will it take to get to me?
We ship every Tuesday. So if you place your order Monday, we will ship it out the next day. If you place your order on a Wednesday, your shipment will be sent the following Tuesday. The expected transit times are 1-3 days. We will email the tracking info.
How much freezer space do I need?
We let you order as much meat as you would like, so you can pick and amount based on your freezer space.
What if my meat is thawed upon delivery?
All meat is shipped frozen on dry ice. A little thawing can happen, however If your ordered is completely thawed, we will gladly send you another shipment on us.
Do you offer subscriptions?
Yes, through out "Grassroots Meat Club" - all other orders are not subscription
How does the Grassroots Club work?
The Grassroots Club is for those that commit to regular shipments and want to get the biggest discounts (free or discounted shipping!) in addition to a reduced cots per pound of meat. It's a sampler pack of meat (substitutes are available) that is shipped every 2, 4, 6, or 8 weeks, whatever option you choose. The cuts are changed up every month, think of it like a surprise box! Cancel or postpone free of charge anytime. We would be happy to accommodate any special requests you have as well.
Can I make substitutions?
Yes! Include in the notes box at check out, or send us an email at email@example.com
Can I pause the subscription?
Yes! Log into your account to pause it.
Can I cancel the Grass Roots Club at anytime or am I "locked in" upon signing up?
Cancel anytime :)
Do you do farm tours?
Yes! We have a goal to offer a farm tour once a quarter, if not more often. Check our farm experiences page!
Do you offer bulk purchases? (example - half or whole beef/hog)
Yes! Email us at firstname.lastname@example.org
Can I pick up on farm?
Yes! We schedule pick ups by appointment. Click the "local pick up" option on the checkouts page. We ask you place an order before driving to the farm, that way we can have it packed and ready for you.